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What is Supply Geeks?
Supply Geeks is an online superstore for school and office supplies.
What types of payment options do I have?
Customers of Supply Geeks can pay with and major credit card including Visa, MasterCard, American Express, and Discover either on the site, or via Google Checkout or PayPal. Customers can also pay via their debit MasterCard, or debit Visa.
How do I contact the support staff at Supply Geeks?
The customer support staff of Supply Geeks can be reached via the email form on their website. They can also be reached by telephone at: 877-693-7211. If you would like to contact the company via the United States Postal Service, they can be contacted at:
4722 50th Street SE
Grand Rapids, MI 49512
Sometimes, the company has live chat available on their website. If the company is not available, you can leave the company a message via live chat.
Does Supply Geeks sell items other than school and office supplies?
Customers of Supply Geeks looking to find supplies other than school and office supplies can also find supplies for some of the following items:
Does Supply Geeks ship internationally?
No, Supply Geeks only ships to the forty eight continental states in the United States. The company has more than one distribution center. The company usually processes and ships orders the same day the order is placed. If you place an order online on a Saturday or a Sunday, your order will be processed the next business day.
What is the cost of shipping at Supply Geeks?
Supply Geeks offers a flat rate shipping of just $9.95. There are some items that cannot be shipped via UPS. These items include items like furniture. The cost of shipping on the furniture will be $75 for the first freight, plus an additional $19.95 if there is more than one freight package. There will be a $19.95 charge for each additional freight package. Supply Geeks also offers an incentive to purchase more items. If your order totals at least $65, you can get free ground shipping to anywhere in the lower forty eight states of the United States.
What is the return, refund, exchange policy at Supply Geeks?
Supply Geeks understands there are times when customers are not going to be happy with the items received. Supply Geeks will be pleased to accept any returns within thirty days of delivery. Items that were received broken or damaged can be returned regardless of what they are. This is the only exception to the rule that special order items are not returnable.
If you would like to return an item, you should locate your order number and request a return authorization form. The company will not accept any returns without a return authorization. If you received any damaged products or the wrong item in your order, you will need to notify the company within two business days from the receipt of your packages.
Your original shipping costs are non-refundable. You will need to pay for return shipping. The company does not allow any cancellations of orders. You will need to return it.